Frequently asked questions
See below for our most asked questions
Yes, any information that you have on the system can be printed and used for whichever purpose you need it
Yes, although your contract will have terms and conditions relating to a specific number of learners, additional licenses can be purchased when and as you need them
The contract holder will select an admin who can manage that data centrally including all users enrolment requests
The learner data will be available for their course duration and they have the option to maintain their Tequ account beyond their study for a small annual fee if they want to.
Full training will be given to all relevant parties in an organisation who will be responsible for qualification uploads. We work with a range of awarding bodies to collate a large hub of qualifications for our users to download. If for whatever reason your qualification cannot be found we can support you to get it into our qualification portal and make it accessible for your users
If the qualification is already available in the hub then it is a straightforward process to re-attach to your centre in which the customer support team can guide you through